Help Center

Frequently Asked Questions

How to Buy

How do i make purchase of SIA?

Payments Related

How do I make a payment for my SIA purchase?

Are there any hidden charges when I make a purchase on SIA?

What is Cash on Delivery?

Are there any hidden terms and conditions for a COD purchase on

How do I pay using a Credit/Debit card and is it safe?

Which debit cards do you accept?

For which banks do you accept payment through Internet Banking?

How do I place a Cash-on-Delivery (COD) Order?

What is 15 Days Return Policy?

How do I pay for International Orders?

Product Related

Where can i get the basic information of Jewelry at SIA?

How should i take care of Jewelry bought from SIA?

Will the actual product look/feel be different from the image which is displayed on the website?

Are SIA products not allergic to skin?

Order Related

Do I need to register to shop?

Want to know order details?

How will my Item/s order be packed?

Where can i track my order placed on SIA?

How to apply discount coupons?

How can I move a product from Wishlist to cart?

I am unable to view all my orders in my account!

How can I gift wrap my order and add a special message?

Order Modification / Cancellation Related

How can I change my delivery address?

How to Cancel my Order?

How can I add/ remove one or more products?

How can I update Contact no in my Order?

What is the Return, Refund & Exchange Policy at SIA?

Shipping & Delivery Related

How many Countires do you ship to?

What are the local shipping charges with in India?

Is their any extra Custom, Duty or other taxes charged additionally on International Shipping?

What if I am unavailable at the time of delivery?

Will the Courier person arrive to deliver the product with prior information?

Does SIA provides open delivery option?

Do SIA provide COD [Cash on Delivery]?

Is there any Hidden Shipping T&C?

SIA Store Nearby

Where are SIA stores nearby?

Other Policies

What is your Terms of Use Policy?

What is your Privacy Policy?

Contact Us

How to Contact SIA?

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