Help Centre

Frequently Asked Questions

  • Do I have to register to shop at
    No, You can shop your favourite designs as guest as well. But we always suggest to register & shop, its easy for you to maintain your shopping records for yourself.

  • Do you ship outside India?
    Yes, we do! We ship to across most of the countries.

  • How much is the shipping charge?
    It varies from country to country. Please add your favourite jewellery to the cart page to see applicable shipping charges PS: Subscribe to our newsletter to stay updated on special shipping promotions we might run :)

  • How do I Redeem Gift Card?
    While you purchase Gift card, you would receive the Gift Card Code. So when you want to use the gift card, just enter the code in coupon / Voucher Column and avail the benefit.

  • What payment methods does Sia accepts?
    We accept payments via PayPal, CC Avenue, Payu, Paytm, Razorpay, Mobikwik & Sezzle.
    For orders to be delivered in India, we also offer Cash on Delivery. Please check Cash on Delivery terms & conditions for more details.
    We also accept payment through Bhim QR Code which accepts all UPI payments I.e. Google Pay, Paytm, Mobikwik & Much More. You need to contact us on +91 89287 00211
    Bank transfers are accepted upon special request. If you are not able to make a payment via the above listed methods, please send us an e-mail at and we will send you options to pay via bank transfer.
    Online modes of payments are recommended. But if you are not comfortable with this, you may choose Cash on Delivery, and pay in cash when the product is delivered at your doorstep in India.

  • Can I pay via EMI?
    Sure, we make it as convenient as possible for our customers to make payments. You can use Sezzle to make EMI payments. To pay via Sezzle, you have to register yourself on Sezzle and then you can make payments in 4 equal installments over 6 weeks. You can use Sezzle EMI facility for the orders Up to Rs. 8000/-

  • How Can i make Cash On Delivery Purchase?
    Cash On Delivery is available on the orders above Rs. 999- to Rs. 10000/-
  • Cash on Delivery is not applicable on the designer products. If you want to buy designer products, you would need to opt for Online payment options. 

  • Can you do something for a speedy delivery?
    We Always try to deliver goods as per estimated timelines. Still in cae you need orders before the estimated timelines, then please reach out to us on or Call 02267717800 or whatsapp us on  +91 89287 00211 and we will try our best to help!

  • I need to exchange as my product is broken.
    Sorry to hear that your product is damaged. Please drop us an email at with images of the product and we will help arrange a replacement/ refund for you.

  • What is the estimated delivery date of my order?
    We work with all leading logistics partners in India to ensure smooth and timely delivery of your jewellery. For designer & handmade products- delivery can take 10-15 days or more, please check designer products or all products timeline before placing the order. Usually we take 4-7 working days to deliver the products, Within Mumbai- if products are ready, then we delivery within 24-48 hours as well.

  • For any more details, you can connect with us- on or Call 02267717800 or whatsapp us on  +91 89287 00211
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